[AYAZ]

AS SALAAM O ALAIKUM ,

Here i will share my experience of ptcl as i used it for sometime and got trouble shoot myself without call to 1218 call center help .

I am using PTCL 1 MB student package and so far its works well for me .

Things you should know about PTCL Broadband .

- PTCL 1 mb package will give you always around 100KB/sec if its working fine . it will not give you 1MB/sec as this 1mb student package is 1 megabits not mega byte per second .

- there should be no noise in the ptcl line . if there is any disturbance in the land line try to give ptcl line man few rupees more by asking him to fix the land line . it will be done in like 50 or 100 rupees. Don't try to be smart here by complaining again and again , you are in pakistan not in europe so the line man will work for ya in this way and will come with ya for sure.

- Once your land line gonna smooth . Install the modem which will be done by ptcl broadband guy . he will bring modem and set it for ya .

- This is the most important point overall which i think call center don't know is that don't just plug the modem wire in to your switch box as we are in pakistan and we all know that there is voltage problem in pakistan so always use STABILIZER for modem so that modem gets its require voltage in this way .

and you are good to goo now .

Best Regards
Ayaz

 

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